Job Description

Company Description

Job Purpose

We are looking for a Business Analyst to join the SG Digital Open Platform Product Management team. You will be working alongside Product Managers, Development Managers, Programme and Project Managers, Software Architects and Software Engineers to shape the technology and product vision of the team that will drive forward our strategic product initiatives.

The Open Platform is our online player management product, including promotional and responsible gaming tools. It is used by over a dozen major casino, lottery, and sports operators in Europe and North America. You will be critical to ensure that there is a systematic approach to the collation of product and business requirements, documented as user stories using BDD, and embedded into all aspects of our SAFe/Agile development processes.

Alongside the Product Managers, you will be expected to contribute actively to the overall product strategy and help provide peer support and review for other BAs in the team. You will be skilled in defining and documenting both functional and non-functional requirements and in converting these into Agile user stories using BDD for use by all members of the software development and testing teams.

The Product team structure is constantly evolving as we grow, so you will be expected to adapt and expand your role to match. A 'can-do' attitude and flexible problem-solving skills will be pre-requisites.

Job Description

About the work:

  • Create business requirements and define user stories for use by Scrum teams and testing teams.
  • Monitor adherence of QA testing teams to completion of user stories and review test plans to ensure that they match business requirements
  • Monitor and drive product acceptance of created solutions.
  • Engage with customers and product managers to define new functionality and document this in user stories.
  • Communicate with both business and technical colleagues and customers in an appropriate manner and using a range of techniques.

Key Responsibilities

  • Assist Product Managers and Product Owners in defining product roadmaps and updating them in light of customer feature requests.
  • Contribute to the implementation of best practices in requirements documentation, use of user stories in Agile development, and test-driven development.
  • Motivating scrum teams with a business vision in order to link development to the broader product and company strategy.
  • Acting as an Agile product representative when required for scrum teams alongside Product Managers and Product Owners.
  • Supporting the Product Team in the provision of accurate documentation for use by operators, internal support, and other teams.


Must-haves include: 

  • 2+ years experience as a BA in an online industry.
  • Demonstrable experience of BDD.
  • Strong interpersonal skills, able to motivate development teams as well as driving change and handling difficult and complex technical requirements for a large programme of deliverables.
  • Demonstrable experience in defining requirements for complex IT products working in Agile environments, with a heavy emphasis on user stories and acceptance criteria through to production deployment, and with a focus on non-functional requirements.
  • Proven communication and presentation skills.
  • Dealing with change on a daily basis; must be comfortable both with external factors driving this change as well as internals.
  • Excellent verbal and written communication skills.

The awe factor:

  • Proven experience working with Agile methodologies, and hands-on experience of being a product owner working across multiple scrum teams.
  • Knowledge of payment methods would be an advantage.
  • Domain knowledge is not explicitly required, but having extensive experience of B2C eCommerce / online platforms is necessary.

Additional Information

We bring you a little bit of

A performance focused culture right across the business. But that's just the foundation! We also believe in a work hard, play hard environment, where we embrace people who are tuned in to the sound of creativity and innovation.  As a truly international company, we can offer you the diversity and the opportunities of the world. Mix this with a people-friendly culture and we got a pretty good offer to give.

So don't just come and work for us, spend your time with us! 


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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