Job Description

Company Description

SG Digital leads the global gaming market, providing innovative software that powers the world’s most successful operators.

We create, innovate, and develop premium gaming content and fast, flexible gaming systems. Collectively, we provide one of the world's largest portfolios of market-leading content and technology to some of the largest gaming operators, lotteries, and casinos across the globe. This is a true reflection of the people we have working with us today. SG Digital talent resides in most countries around the world and includes artists, animators, ICT professionals, sales and marketing gurus, administration specialists and management high achievers.


Job Description

Role Overview 

The Business Development & Presales Manager is a system expert with the task of working closely with sales teams and delivery teams to ensure that the SG Digital products being offered can meet new customer requirements. Acts as the subject matter expert to cover activities before the acquisition of the customer however in some cases, the activities may carry on post acquisition to mainly to fill customer engagement responsibilities as the customer transitions into the business as usual phase. 


Background of a strong candidate includes the following: 

  • Previous experience working within a technical and customer facing position. 

  • Must be a subject matter expert with extensive software systems experience. 

  • An ability to communicate technical information to non-technical staff in a way that is easy to understand. 

  • Previous experience working for a competitor in a similar position would be a strong advantage. 


Primary Responsibilities 

  • Develop and deliver outstanding SG Digital product and solution presentations and demonstrations 

  • Manage SG Digital participation in customer discovery phases and in RFI & RFP processes, ensuring quality and timely delivery of required materials from contributors across SG Digital 

  • Provide direction and specialist knowledge in applying SG Digital product solutions to client business challenges 

  • Support the sales team by providing guidance on solution design and recommended products 

  • Facilitation of customer understanding through meetings, presentations, and demonstrations throughout the sales cycle 

  • Provide field and customer input into the product development process 

  • Build and share industry thought leadership in the software and sports betting domains 

  • Train and handover to customer management to delivery and engagement teams 

  • Work with other consultants in Europe & North America to achieve wider company goals 


Competencies, Experience, Skills, Knowledge, And Qualifications 

  • University Degree in a related field 

  • Sports betting and/or Gaming industry knowledge 

  • Customer Relationship Management 

  • Proven ability to maintain high customer satisfaction 

  • Technical capacity with the ability to translate technical language to customers 

  • Experience of using tools such as JIRA & Confluence 

  • Must be resilient and able to work well under pressure 

  • Strong organization, time management and task tracking skills 

  • Strong reporting & presentation & communication skills 

Additional Information

Our working atmosphere is creative, relaxed and highly professional, with smart, focuesed people challenged daily to solve interesting problems. 


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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